Upgrading a on-demand food app: Twelve Must-Have Capabilities for 2025

In the rapidly changing landscape of digital ordering, users demand quick service, precision, customization, and an effortless ordering journey.

As international growth for online food ordering expandsexpected to hit over $466 billion by 2027 businesses must remain competitive by upgrading their food delivery apps with the ideal mix of features, user-centric design, and modern tools.

Whether you're building a custom UberEats-style app or launching your own ready-made food delivery platform, understanding what drives user engagement and backend performance is non-negotiable.

1. Seamless Onboarding and Account Creation

The user’s first touchpoint is crucial. A quick sign-up process sets the tone for a uninterrupted experience. Let users to get started using Google/Facebook login, and offer smart preferences like order history to tailor future suggestions.

2. Real-Time Order Tracking with Map Integration

Today’s users want transparency. By including map-based tracking, you enhance engagement. Let users to monitor:
- Driver’s location
- ETA
- Stage-by-stage tracking

3. Advanced Search and Filter Functions

An effective discovery system is essential as your platform grows. Use segmentation like:
- Food type
- Dietary preference
- Speed filter
- Pricing range

Pair it with machine learning for a custom user experience.

4. Flexible In-App Payments

To speed up checkout, integrate:
- Debit/Credit
- UPI
- Loyalty points

Ensure safety with PCI-DSS. Digital-only payment is a must.

5. Loyalty Programs & Referral Bonuses

User retention is more profitable than new acquisition. Add:
- Gamified incentives
- Tier levels
- Invite bonuses

This can boost customer trust.

6. Delivery Partner App + Route Optimization}

Drivers need a streamlined app to explore the solution complete tasks:
- Navigation
- Wallet
- Customer chat

Shortest paths save time.

7. Admin and Restaurant Dashboards

Give control to your partners and team with:
- Inventory tools
- Analytics
- Support

Restaurants should easily update menus.

8. Multi-Platform Support

Your app should perform seamlessly on:
- iOS
- restaurant dashboard Google Play
- Web

Use cross-platform tools for code efficiency.

9. Push Notifications & Engagement Triggers

Keep users informed with:
- Order status
- Promotions
- Retention campaigns

Apps with strong notification strategies enjoy better click-through.

10. AI-Powered Personalization

Use AI to:
- Suggest meals
- Analyze patterns
- Create upsells

This can increase engagement rate.

11. Reviews & Ratings

Let customers rate their experience with:
- Scores
- Written reviews
- Complaint escalation

Positive on-demand food ordering system reviews build trust.

12. Scalability & Cloud-Based Architecture

Use cloud services for:
- Data management
- Performance scaling
- Growth support

This hardens your app for multi-city rollout.

Final Thoughts

The digital food economy is about more than just getting mealsit’s about delivering experiences.

By including these must-haves, your app can thrive in the 2025 landscape.

Looking for a faster launch? **Oyelabs’ UberEats clone** provides a ready-made solution to help you scale fast.